We have a newborn in the house, at that time a two-day-old. My wife made a comment about how cool it was in the house. I checked and it was 65 degrees inside the house. Our furnace had stopped working and it was a cold night, so the temperature was rapidly dropping. I took D & M's number from a sticker on the furnace and called them.
It was about 9 o'clock in the evening when I called D & M. I spoke to an individual and we agreed on a price for the house call. When the technician arrived, he sympathized with us, having children himself. He identified the problem, which turned out to just be a switch, and he had the problem fixed within the hour. He was extremely professional. The fast service put my wife at ease, so I was pleased.
I have had a variety of technicians come to the house and they are always professional, friendly, and explain what they are doing. I feel very comfortable working with them and confident in having them do the job correctly.
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