I am treated with respect at Razny's which is greatly appreciated. I had been a customer of Franz's for over 30 years but left them after they lost a sentimental piece of jewelry and argued with me over it. What I really didn't like is that the salespeople were arguing with me along with the owners.they forgot that the customer is always right. I have been very happy so far with my experiences with Razny, even tho they were only small purchases or jewelry repairs.
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