My experience was great! I went into the Thornton store a few months ago to price #1 red oak (unfinished) for my entire main level flooring. Patti was able to give me the correct information from the beginning and it was available to me in just a couple of days. Even the management was helpful and accomodating. I have since placed two additional orders and the price is has been exactly what I was quoted and in a very timely fashion. I was skeptical about going in because it looks expensive, but they are a one stop shop. I recommend you try them out if you are at all shopping for any type of flooring. My updstairs carpet and wood is being replaced next year and I will most certainly return to Carpet Exchange to place my order.
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