I had a GREAT experience with the folks at Toyota of Braintree. Specifically Bob Wilfand, whose approach to dealing with me killed any stereotype a car sales man I had in my head. His thoughtful approach to finding me the right car, and more importantly the right price, was unwavering. His patience, calm demeanor and professionalism was unlike any experience I have had at other Toyota dealers. His product knowledge of the car(s) was top notch, and he was a pleasure to deal with. David Tufankjian was also involved in the process and he even introduced me to his father Charlie. The approach this group took in order to ensure me that my experience was a positive one, makes me believe, that as along as I continue to buy Toyotas, I will NEVER go to another dealership again. I feel like I am part of the family (I know that may sound like a cliche) but I speak from the heart. I have already raved about this dealership to friends and family and have even referred Bob to a friend, and I only bought the car a week ago! Thank you so much to Bob and his team!
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