Orange Hill has been a favorite spot for celebrating special occasions for over 30 years. Last night we had an annual dinner which we look forward to all year. However, the dining experience was dismal. For starters we had gifts for one another and orchids on the table - Restaurant 101 would teach the server that this makes a perfect opportunity to comment to the guests and welcome them. That did not happen. To back up, the beauty of this particular restaurnt is the view. Our party however was relagated to a banquest room with zero view. For ambiance the fireplace was lit, but chairs were scattered all around it. Apparently the room we were seated at is where the D list wait staff works. Our server was not interested. Food okay, wine was warm, we were not asked if we wanted a second drink. When the meal was done our boxed food was dumped on the table while other patrons had their leftovers in Orange Hill bags. I approached the manager on duty and expressed our dismay. As the restaurant was PACKED and she seemed overwhelmed, she simply responded: ""Well, you should have said something."" She never made eye contact, offer her business card or extend an apology.
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