If I would have read all of the terrible reviews that I found for JR Furniture BEFORE I visited, I never would have even gone there. I wanted to share my experience, which was actually quite positive. I'm really glad we shopped there. Our goal was to purchase a new couch. And after driving around the furniture haven that is Tukwila, and getting scared off by the hovering clingy saleswoman at Macy's Furniture, we found ourselves at JR Furniture. First impression is that the place looked like a giant warehouse that could quite possibly be scary on the inside, but it was really quite normal and everything was laid out nicely for browsing. We were greeted right away and then left to browse on our own. No stalkers. When we had a question, the nice saleswoman, Evelyn, answered it, and helped us while keeping a respectful distance. Some of the other salesfolks looked a little shady, so I'm glad we had her helping us. We found the perfect sofa (made by a local company, bonus) that was unfortunately being sold as part of a 3 piece set - we only needed the sofa. Luckily, they had a couple of extras in the warehouse and were willing to sell us a single sofa for a very fair price - wayyy under the budget that we had initially planned for. Really nice surprise. Little things: I read in their online flyer that they had free delivery, but of course there must have been fine print that I missed because delivery to Seattle would have cost $75 and was done through an outside delivery service. We had to haul our old futon away, so we ended up getting a U-Haul van. Cost broke about even, and we weren't at the mercy of a delivery service's schedule. My husband said it was a little awkward to figure out where to go to pick up the couch back at the warehouse, but after knocking on some doors he finally caught someone's attention. The sofa came wrapped up really, really well - pretty impressive, and handy since we had to do some serious dragging and shoving to get it through the door. So yep, positive experience. Walked in, bought a couch, no special orders or fancy business. JR Furniture totally worked for us.
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