OMG! I took my Dyson in 2 1/2 weeks ago per the order of Dyson. They said my vacuum is under warranty for 2 more years and put in an order with Banks to fix my vacuum. I took it in...again 2 1/2 weeks ago. The man at the counter who appeared to be the manager said that it would be 2-3 days. Two and a half weeks later I still had not heard a peep, so I called to see what was going on. They said that it would be $59 to repair. They had not done a thing with it for 2 1/2 weeks and never got ahold of me, never left me a message, nothing. Horrible. Just horrible. I will be suggesting to Dyson that they take Banks off of their preferred repair folks. I would NOT suggest you go there to get yours fixed either. Beware!
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