I recently bought a 2005 Beetle Convertible - and could not have had a better buying experience! Keith and Carmen were my sales people and they were both so helpful! Everyone at Gossett made me feel very comfortable and not at all pressured. This was my first time buying a car on my own and I started getting cold feet while I was sitting in the Finance office, waiting to sign the papers. When I told them I was getting nervous and having doubts, instead of being pushy - they assured me that if I changed my mind, it was quite all right. I asked to drive the car one more time and was hooked - I walked right back in the office and signed the papers. A few days later I needed a new key made for my car and instead of having to go to the dealership on my lunch break - Keith and Carmen came to MY office, picked my car up, had the key made, and dropped it back off. That is what customer service is made of!
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