Last year was the last time I will ever go to Desert West Obgyn. (The location near 51st & Tbird.) I went in for an issue I couldn't explain & first saw a nurse practitioner, who was efficient and conveyed a sense of urgency - even told me I was ""now in good hands."" So they ordered an ultrasound for abdominal pain...for two weeks later. By that time, the pain had gotten worse & the assistant to the NP I spoke with a few days before the ultrasound was very dismissive & acted like I was bothering her. Ultrasound showed fibroids & two weeks later, I met with Dr. Koon. After almost an hour (waiting room + exam room time) he briskly came in and after determining my husband & I did not want to have children, immediately recommended a hysterectomy. I was stunned & said I wanted to think about it. A few days later, I left a message with some questions. An assistant called me a couple days later saying I needed to make an appointment in order to get the questions answered & transferred me to scheduling. The scheduler with an attitude informed me it would be 2.5-3 weeks before he had an opening, so I hung up and called my primary doc for a referral on someone else I could see. A game of ""phone tag"" ensued (and in some of the messages, I left an email address, suggesting perhaps an email correspondence would be more convenient). In the last message he left me, I heard him tell someone ""yeah, well if she ever calls back"" in a very annoyed tone. I never went back or called them again.
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