The night before I was due to travel for work to the West Coast, my 5 yr old American Bulldog became very ill with GI issues. She was stable when I left town, and under my husband's close watch, she became worse. Dr. Klimovitz saw her first thing in the morning when he called and explained Raven's signs and symptoms. A few things that impressed me: Raven is over 120lbs, so Dr. Klimovitz dedicated one of the exam rooms to Raven to be in for 2 days, as she was too big for a crate and was already very uncomforatable. The team set the room up with blankets to make Raven more comfortable. They bathed her several times, as she was very messy from her illness. AND, not only did they take great care of her and answer all of our questions (calling me in LA separately from giving my husband updates, to be sure I was informed and comfortable with the treatment plan), but they sent me pictures of her while I was away on business! That eased my mind because I could see her and see that she was okay. She is home now and we are very greatful for the care she received and the customer service that we received.
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