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Poor Customer Service - Review by citysearch c | Ressler Propane

Ressler Propane

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Poor Customer Service 1/3/2012

When walking into the store the receptionist was very nice and polite, however when trying to ask questions of the salesman, I was deeply disappointed. He may not have known what the location was like that I wanted to put a gas heater, but he made a very poor attempt to try and give me basic ideas on requirements and regulations when wanting to install one. In fact there was no attempt to try and help me figure out what might work even after I explained what I wanted it for and where I was thinking of placing it. I wasn't looking to have it installed tomorrow, just needed ideas so I knew how to start the search for the right thing. He didn't even try to set up an appointment to come look at my place to see if it was plausible. I'm not going to suggest that he come look at my place; I'm not the one working, I'm the customer. Guess I can be satisfied in knowing that they will never receive my business. more
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