My mother hired them for my father's case last year in November, from the begining they were awful. The assistant did not know what she was talking about, she was very rude and unsympathetic and too top it off she lost our documents we had to collect letters again and birth certificates. When I complained to the supervisor didn't seem to care, no wonder they are a mess. Alcock should really change his standards on who he hires cheap labor vs compentant people
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