HORRIBLE!!! They promised me 10% discount if I signed up for Dillards card. They said I would have to see the lady who sold me the clothing and she never was there any of the nights I wanted to go there. So I call on Friday night and an employee says she is working. I come there and they say she is not working and I am mistaken. I get angry after all the run around I have been having and tell them I won't shop there anymore. Then, one of the girls who works there starts insulting me like a junior high school student, mocking me and imitating me. Ummm.. You do work at a men's clothing store, you should act like a mature adult, especially around a customer who has spent a lot of money!!! I spent almost $1000 in one purchase there and this is how I am treated????? The manager seemed not to know how to deal with the situation. I was also a bit shocked that the manager comes to me dressed in a hoody and jeans and not in a suit or more professional attire. Considering he is a manager of an upscale clothing store in the mall, I would expect more. I ended up getting the 10% discount (minus sales tax), but I feel it should have been more for all the crap they put me through.
NEVER AGAIN!! Don't shop at this store... Please.. I hope a store that respects the value of loyal customers will come into Boise. I will shop at Men's Wearhouse, Macys and any other place, not Dillards! I really miss Nordstorms and The Rack I had in Portland! I will file a complaint against the employee who harassed me to the top level of Dillards if I can..
I will be closing my Dillards credit card and never shop here again!! Please do not support a store that treats their customers like dog stuff. Does Dillards care about its customers???
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