Anyone who has ever really been to this spa knows the staff is not the friendliest or professional. It is pretty obvious from reading the positive reviews that these are written by the spa employees, you can see the exact same review writen by different people, just cut and paste. The spa is beautiful to look at but way overpriced. The customer service is mediocre. There are 1 or 2 facialists and massage therapists that are really good but there is a lot of turnover which tells you that employees are not happy there. They are congregating out on the patio or near the stairs and just stare at you when you walk up the stairs like annoyed that their break time is over. The owner is anything but professional as anyone who has ever complained to her would know. I only go there to get my hair cut by my favorite stylist. Anyone who has ever been there knows the front desk staff is slooowwww and NOT very knowledgeable. And this you can believe is an honest review not writen by the spa owner or one of her employees
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