I was a member of Omni Fitness and my member id: 9301-123501. Mine is a month to month membership
I called National and Omni fitness many times and asked them to cancel it but I was asked to send a fax instead, as they cannot do cancellations online. I did send a fax back in June but I was still charged in the months of July and August. So I called to check why I was getting charged and they told me I have to mail them but not fax. I do not know why they asked me to fax when they know that they need it in mail. I am sorry to say but I did not like the way the customer service is working here.
I am going to call my credit card and let them know that National fitness is charging me even after canceling my account. This is not my mistake as I faxed them as was asked.
This place is a complete rip-off and do not sign any contract with them. They would keep charging you even after canceling your account.
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