I went to rios salon on military by the heb plus i got a hair cut (More like Butchered) and I gave them a picture of how I wanted my hair to look...the stylist shaved my head and i pulled away and said it was TOO SHORT she agreed and i said...well i cant go back now so she continued to mess up over and over....my wife was there and sat down in the chair next to me and the other stylist yelled at her YOU CANT SIT ON THOSE CHAIRS!!! SIT BACK THERE!!! that stylist was the manager!!! when i was done I refused to pay but they said I had to I was going to walk off when they started to call the cops!!!! I said I have to go pay someone else to fix my hair to give me a discount!!! they said NO full price!!! so i left paying full price, unsatisfied, had the cops called on me and rude service.......my wife gets her haircuts and styling at visible changes and called up the manager because she wanted to get her point of view on what she would have done...the manager from visible changes (MELISSA) said come in and she will take care of me...so I went over to visible changes la cantera and she took an appointment for me I got a shampoo, a haircut and style by PATTY who was wonderful and a great stylist. I went to pay and it was at NO COST!!!! I was truly BLESSED by MELISSA and her crew at VISIBLE CHANGES LA CANTERA especially PATTY!!! The didnt have to fix someone elses mistake but I learned my lesson and Visible Changes is the only place for me now!! Im forever grateful and blessed and I will recommend them to everyone and anyone!!!!
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