What's in a handshake? Trust and agreement between two parties. Mike's Tree Service of Coventry arrived after Irene and gave me a quote on removal of two trees, 3 stumps, and some dead branches on a standing tree. We shook hands on his quote and Mike was gone. The trees are gone, the logs are gone, the stumps are gone but the dead branches were not removed. I called Mike to tell him about the dead branches and he aplogized he forgot to give his crew instructions to remove them and assured me they would be taken down as soon as he could get back to me. How often does someone admit an error and is willing to fix it? Mike's Tree Service is a job well done and Mike knows what's in a handshake! Well done. Thank you Mike, Deanna Wright
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