We had a problem with the stairwell wall to the garage where the prior work performed by another contractor had resulted in a blistering effect of cracked plaster due to moisure leakage on the south wall. Also, two of our windows were installed without adequate water sealant resulting in puffy drywall due to moisure. The repairs were completed but after a unusually rainy winter season, we saw bubbling on the stairwell wall on the opposite site on the north wall. Also, there was a slight puffiness appearing on one of the two windows.
To our surprise, Cameron followed-up with his 1 year warranty and came back to review the issues. He identified the fact that the stairwell moisure issue was caused by an external building crack which required weatherproofing at an additional minor cost. He also repaired the puffy drywall window by adding more sealant. We are very satisfied with his conscientiousness and follow-up. The price for the repairs seemed rather high, at first, but the follow-up and warranty efforts justify the expenditure.
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