Fiance called and we needed a door contact replaced on a new side door damaged due to moisture. This is unreal but we called ASG, our current company (and will be for another 9 months thanks to this bs contract they say we still have with them. They wanted $ 129 plus parts just to swap a simple little plastic thing and a magnet!! Collin at Smith Thompson agreed to send a guy out (Doug, very nice BTW) and he did in literally 4 minutes and they charged us only $ 39 for the whole thing. I'm blown away at the service and they dont even monitor our place now. I have marked it down to call them in about 7 months and get signed up. VERY HAPPY
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