I followed a stylist at Artisianos from when she was at another location, and had gone to her for nearly two years. The new salon (Artisianos) is nice inside, but the atmosphere and experience is terrible. The stylists are all very close friends and chat non-stop to one another and about their personal lives instead of focusing on their clients and the work. The stylist I have seen cut my hair way too short, and basically butchered a look I had been working on for many years (my hair grows slow). I was in tears the next day after I washed my hair and truly saw the damage she had done. The layers were too short, and my thick, shiny hair was now thinned out and dull. Worst of all, the appointment times are NEVER firm. I got there early for an appointment and wasn't seated in my chair until 45 minutes later. I should have walked out then and there. Highly unprofessional, this salon needs to take a close look at themselves and their actions as they are quickly earning a bad reputation.
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