When I called Brent Brown Toyota, I told them that I needed a reflash, as my check engine light was acting funny. It had been giving a cat. efficiency code, but there didn't seem to be a problem. I had replaced one of the O2 sensors already, and the cat. is only 1 year and a half old. The guy at BB acted very skeptical, and said there was no reason I should need a reflash.
After working on it, he practically yelled at me for doing other work when all I needed was a reflash. That's funny, since he was the same guy who was so skeptical.
While they did good work, they were rude to me, and I believe they would have wanted to replace the cat. if I hadn't told them that I needed a reflash.
I don't plan on going back. Maybe if they treated their customers with respect...
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