I own two BMW's and going to Century is an adventure each and everytime I have to have work done on our cars. I have taken my wife's car in 6 TIMES for the SAME ISSUE over the course of TWO YEARS and they have yet to fix the issue. 6 TIMES!!!!!! The CPO expires in two days so if it isn't fixed this time I will not pay to have it fixed after the CPO expires. It cost me $50.00 per visit. I have paid $250 more then I should have because Century is incompetent in their job.
Three times I have had my car serviced they ""forget"" to reset the car to tell me the next time I need an oil change. REALLY? Is it really that hard to reset it? And to make an appointment? Gawd for bid you actually have to pick your phone up to talk to a customer. JOKE. I have decided to sell the cars because I am tired of dealing with Century.
more