My experience with getting a gate started out sorted. My order was held due to the manufacturer not shipping to small resellers and instead shipping all the product to the ""BIG"" guys (you know Lowe's, Home Depot).
After trying to get one sourced from other resellers, Matt my CSR, suggested I move to an Apollo opener, which was available immediately. Within a week I had my opener. Matt babysat my order supplying me with all the tracing info and following up with great customer service.
I would order from them again, keeping in mind some manufacturers don't play fair and treat everyone unfair equally.....
Be sure to CALL them, they will answer the phone, and you will get someone here in the US who speaks English to talk to.
MJK
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