see above
RESPONSE FROM Airport Shuttle of St. Augustine:
Hi Mr. Smith, Thank you for your review. There is never a wait for Door to Door service, but because you called late that day, to say you were coming in a day early, we had to fit you into our schedule that late night. We do not charge you for the change, and we go above and beyond to provide the service when you need it. At times, if you call for same day service and we are booked, you may have to ride with someone else. A prearranged reservation will never have to wait.
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