I had fairly simple job (re-keying my home) that needed to be done. After calling one locksmith and waiting 24 hours (and counting) without a return call, I found Fidelity Locksmith. I dialed once and spoke to an actual person who sounded professional, scheduled the appointment with just a two-hour time window and I hung up feeling confident. On the day of the appointment Matt called me, well in advance of the appointment time and then showed up right on time. He was informative and professional. He pointed out some general security issues that made him not one dime but made me a permanent customer and huge fan. Pricing was fair and the whole experience restored my faith in skilled craftsmen. I own a national company with an A+, BBB rating and I?d recommend Fidelity Locksmith and Matt to anyone in the market for locks and security.
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