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HORRIBLE - Review by citysearch c | HMS Moving Services

HMS Moving Services

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HORRIBLE 8/1/2011

HORRIBLE HORRIBLE HORRIBLE. Taking them to court. The reviews below made me happy until I hire them and they gave me two of the WORST drivers ever! The company I originally went through sub lease with a company HMS vanes lines and they was HORRIBLE. The two guys who picked up my things were very nice but the two guys who dropped them of was HORRIBLE. They started telling me their life story how the truck was hit and they was running behind. They said they would still deliver as planned but just late. I did not mind the them delivering but clearly they did. They pulled up and was smoking cigarettes in front of my 3 year old daughter. I had two friends over and one of them stayed by the truck. She noticed them throwing down boxes that was said fragile on it by the elevator downstairs. She goes: the box says fragile sir and his reply was ""I know but we are trying to rush."" Meanwhile upstairs the guy ask my other friend to help him carry a bed and the other things in hallway. We was soooooo in shock. My friend who was downstairs by the truck/elevator said they forget there was more things downstairs. The guys was putting my bed back together when they should have gotten all the things from downstairs. So basically if my friend was there my stuff would have been left alone. They finally go get the rest of the stuff and my friend told me the truck was empty. I should have counted the boxes before they left but they was rushing. I ended of missing one box. My daughter sneakers/shoes and my belt and lamp base. I counted the boxes and it says i missing two boxes. I called both companies and they are giving me the round around. I have a mirror they was suppose to put back together and they did not because they was rushing. I wish i can post pictures. So I am taking them to court and I do NOT recommend anyone to use them. more
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