Where to begin... We used to frequent Russo's about once per month. There food has always been average at best (watery sauces, lack of flavor) but for some reason we always return. They recently had a re-model so we were anxious to try out the new restaraunt. We had a website coupon that we purchased that immediately we were told that it would not be honored because they canceled them due to the remodel. When they found out that we would take our business elsewhere they decided to honor the coupon. Our meal was average as anticipated. We were both supposed receive garlic bread and salad which we did not receive. Drink refills were slow to come and charges for soft drink refills is just old school. The portion sizes were smaller than what we used to receive. We will no longer return. Overall a dreadful experience. Save your money this one is a dud.
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