Husband ordered and bought a custom made mounting with a CZ for his wife. When the wife picked up the ring, she was very unhappy that the ring had a CZ instead of a diamond. She told us she did not want it and wanted a full refund, which we could not do because we custom made the mounting that the husband requested. Unfortunately, the CZ had a small chip on the corner, which we immediately replaced at no charge. We take full responsibility for all transactions.
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