The technician repaired my appliance. I was told it was ""flat rate"" pricing which they couldn't clearly tell me because it depended on what the technician decided that rate was based on the repair and after he asked what coupon I had. Convenient and clearly not a ""flat rate"". He then proceeded to tell me the part cost 10X more than it actually was. Had the part cost what he said, it might have justified the repair cost better. He did repair my appliance but I will not use again due to the deception and high repair cost.
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