Several months ago my husband and I heard something in the attic (in hindsight we are guessing a flying squirrel) and I contacted Baystate Wildlife. Mark Duncan was here the same day I called, did a thorough inspection, ran a couple of tests and offered us several options for proofing and protecting our house. We realized that whatever was getting in the attic was entering through a hole created by a woodpecker. Once we determined that something was repeatedly trying to come in, I had Mark come back and he thoroughly proofed the house, fixed up the holes created by the woodpecker and put on a chimney cap. All of his work was done quickly, cleanly and professionally. However, the part of the job that has most impressed my husband and I is the follow-up. Since then we have had two occasions when we needed Mark to come back (for a persistent woodpecker). Each time he has promptly responded to me, come back to our house and dealt with the new issue. To me, that is impeccable service and something I will highly recommend to others. In this economy, we all need services that are worth the money we spend and Mark has proven that the money we invested with Baystate Wildlife was worth its weight in gold.
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