I'm a driver for Yellow Cab. All dispatching services have been moved to Little Rock, Ark. This has created some problems because most of the dispatchers don't know a lot about Birmingham. Some of the problems have included being dispatched to wrong addresses in the wrong parts of town. This is what leads to cabs being late or not coming at all. Management is aware of the problem and our GM has been to Little Rock to straighten out the problem. It's gotten much better lately.
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