I have a 2003 Mercedes SLK I am fanatic about. My clutch went out and Northwest Auto, the closest shop for towing, "fixed" it. Thanks to Alex, Charlie, and Lori! This was the first time the car was serviced outside of a dealership. I was concerned. When the car was ready I told them it would take me a while to get there because I had to get a bus. Lori drove to my home and picked me up. The car was delivered as spotless as it was when brought in. They had it hand washed, just as the dealerships do with any service! I will use Northwest Auto in the future. They seem to understand and share my passion for this car. Everything works beautifully now. I am pleased by the apparent quality of workmanship, service, and caring.
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