I gave Polar Bear Auto Care a 3 star review on an oil change because of the time it took. I reported it took over an hour, and they called me to let me know the time stamps indicated it only took 1 hour. Then the guy griped to me about how he is tired of these Group On people "slamming him on reviews for slow oil change times." Needless to say the call was not productive, he just wanted me to be the dog he kicked to make himself feel better. His message to me "We are not an oil change place like Jiffy Lube." I am sorry I bought the "come on in" offer.
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