The guys at The Home Theater Store really put me at ease in terms of making my purchase. Their technical expertise is incredible, yet they are good at explaining their products without using techie language. I had other options, but they made me feel the most comfortable. I knew that I'd chosen the right people.
I think that the Home Theater team probably had more fun installing my system than I did, that's how enthusiastic they were. They put in a projector, screen and stereo system in my home. I was really impressed with their dedication, too, because I needed the installation done quickly. I had some family coming into town, and even though they were already tied up in a big job, they made time for me. They came over after a full days's work, and were here late into the night to finish up and ensure that I was happy. It was truly exceptional.
I even met the owner of The Home Theater Store, and he, too, was really personable. I could tell that he was and advocate of of great customer service, and that his attitude rubs off on his employees. Overall, it was a fantastic experience. The other companies I looked at didn't come close in terms of knowledge and enthusiasm.
Dave Moore
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