I've never had a wait of more than 15 minutes for my appointment. Everyone I've interacted with during visits to this practice has been extremely pleasant. This includes the receptionist, medical assistants, and the PA whom I generally see-- Jessica. They are very thorough in doing my annual ""mole check"" for any abnormal looking skin spots, and explain every visit what I should be looking for myself. As a previous reviewer mentioned, I also have comprehensive health insurance-- mine is a PPO through Highmark-- and I'm able to make appointments with Jessica Rein, so I'm not sure what the situation might have been where the other person was directed to a much later appt with Dr Mackley. I was seen within a few days the only time I've had to call with an urgent request for care.
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