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Poor craftmanship and customer service - Review by citysearch c | Recliners.LA - Santa Monica

Recliners.LA - Santa Monica

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Poor craftmanship and customer service 7/24/2011

Very disapointed by my experience. The legs fell off one by one on my sofa and I finally got around to let them know today. Their answer? A cool 'you should have called before and if you want it fixed, it's going to cost you a hundred dollars'. Having to pay for bad craftmanship on a 1000 dollar sofa? I think not. Terrible business practice, just for a 100 dollars. Boggles the mind. \r more
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