I had to pick a star...but if given a choice this local business would get ZERO stars....would NEVER EVER recommend Summit Hills Florist to anyone. The ""owner"" - Karen is rude, condescending and customer service is a completely foreign concept. She was defensive, insulting and did not listen at all when we explained that we were not pleased with an arrangement. Karen's attitude was unprofessional. We learned a valuable lesson. Strongly suggest that you do your due diligence and research florists on-line for reviews. Check out other area florists, rather than run the risk of an bad experience like we did. The experience our family had was so dreadful and upsetting that I will share this story with friends, family & neighbors. Stay away from Summit Hills Florist.
more