Full disclosure: I am the manager of this property and therefore I am admittedly baised. That said think about this, who is more likely to post a review on a webpage the person who is happy and content and going about their lives or the person who is angry and bitter with an axe to grind? Unfortunately its is the latter. People who are happy and content have others things to do with their time. Going through the steps to post a review on a web site is not what most of us would choose to do with our time if we could. People who are looking for revenge on the other hand are highly motivated.
more