I hired Eagle Van Lines to conduct an out-of-state move from Massachusetts to Florida. I was initially told my items will arrive within a week, a week later I called and was told the truck has not left Massachusetts yet. I called the company and was interrupted in the middle of my story to be told "" I should have packed more wisely"" in regards to urgency of receiving my items.
Every time I call I am met with dead air silence when requesting my items and the General Manager is such an unpleasant character; he is rude and calls you by your first name in an insulting manner. Many of the workers there are disrespectful and hangs up often in customers' faces. This business is unprofessional, lacks customer service skills, and only cares for your money,they don't even care for your business. This company is truly a joke!
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