Avoid using this service as John the carpet technician was was scheduled to be here between 9:00 - 11:00 AM did not show up until 11:30 AM. Wanted to charge us $35.00 for 1 room 10 x 15 and a small hall, had a coupon for 2 rooms and a hall for $15.00 since we have only 1 room wanted to add 2 each 3 x 5 low pile area rugs. Quoted $10.00 - 15.00 add on to base coupon price, I guess fair pricing flew out the window. Then we had pre-spotted 2 hours before with ""Oxy-clean"" carpet care was told by Bob that Oxy is hard on there machines, read the label Bob it is specifically made for carpet care, clothing etc. John the carpet tech left his dog inside his truck while cleaning when it was about 90 degree's barking and disturbing next door residents, isn't that agaist the law, what a kook. This business has gone down the toilet, don't use this service.
more