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Unsatisfied customers shouting - Review by citysearch c | AAA-Cary

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Unsatisfied customers shouting 7/31/2011

My first and not a good sight. There were 3 customers shouting as they were not happy with the service. This does not present a good customer service image. I was there for an oil change although the front desk people were nice but I was watching this mechanic changing oil, he was on the phone while all the time he was working on my car, do I need to be concerned about the possible service? yes of course. I have to think twice before I go back. Talking to other colleagues, nobody has even a single good word to say about this center more
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