I've been a regular at Berkshire for almost a year.  I have never had a bad experience.  I have also never had to give a credit card number to book an appointment - although I am aware of a 24 hour cancellation policy they have, it seems they are pretty flexible if you don't cancel on them regularly.  I have actually had to cancel due to an emergency.  They reminded me of the policy but said they understood.... Anyway, I just wanted to give my two cents.  Berkshire has always been great to me and sadly I think people remember to write reviews when they're unhappy but often forget to vocalize the good times!  LOVE THIS ESTABLISHMENT!
                        
more