We bought a storage at the rodeo and they were suppose to be done with the installation by sometime between end of february and mid march and is the begging of July and they still haven't finish installating the storage unit. When they delivered the floor it was damaged and I had to buy additional plywood to replace the damage floor. I am still waiting for the shelves and holders and when they sent somoene to installed them it wasn't even the right pieces I order metal support for the shelves and they wanted to installed wood. The panels are still missing and I've called Natasha in the houston location and she has treated me disrespectfully. Then I called the Dallas office and spoke to customer service and they say they will get back at me and they 2 months later they havent. They are totally taking advatage to the fact that we are older and dont' handle the english language very well so they are trying to rip us off.
NEVER buy a thing from them their ""family tradition"" as quoted in your website is to rip your customer off....
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