JavaScript is not enabled.
Owner needs serious customer service skills! - Review by citysearch c | Flowers To Go

Flowers To Go

Claim

Owner needs serious customer service skills! 6/16/2011

I hate even giving this place one star. I called to schedule an appointment to talk about booking them for a wedding. First, I seemed to be an inconvenience to the owner, Gina, when I called. Once she bothered to check if the date was available, she made sure to tell me that although they were free the Friday before Labor Day, they would be closed that Saturday and Monday. The wedding is on Friday, I don't need to know they'll be closed the rest of the weekend. I got the feeling she was trying to tell me what an extra effort it would be since that's a holiday weekend (like I don't already know that-I planned it that way for out of town guests). Secondly, she made sure to tell me that she was unavailable to meet with me until after June 27th because she would be out of town...okay...and when she got back INTO town, I could only meet with her during the mid-day, preferably around 1pm. I expalined I work in Denver and could she meet any other time. Her answer was simply - No. I replied that since she didn't really care to lose a wedding deal over HER schedule, I would find another florist.\r \r Let's see...if you work for a living, 9-5, like I do, FORGET this place...She is more concerned about sleeping in and leaving early, than her customer service skills. In fact, FORGET this place all together. EVERY other vendor at least expresses some happy tone in their voice when I mention getting married...she seemed completely annoyed!!! there are plenty of good florists out there that would be HAPPY for the business...literally happy. more
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021