Read through 33 reviews as well as visited myself.
Philipes is one of the oldest spa's in Indy and at one point it set the bar for high standards, expectations and service providers.
Over the years this spa has gone down hill and lost its luster, once management changed hands the quality of services has changed drastically and the professionalism has diminished.
More so it is the oldest spa and it is outdated as you can see by the wear and tear.
I say this spa needs a make over and reset the bar for its professionalism, quality service and a stronger staff across the board.
True clients leave but they end up going back to seasoned service providers for the simple fact they are seasoned and all the newer locations have professionals fresh out of school and lack experience.
So with that said the one thing going for this spa is experience over the newer spas in the city.
This spa is no longer an upscale spa due to aged decor and lack there of.
Step it up Philipes and become that award winning Spa that it once was.
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