User Rating: 1 out of 5 stars \r
by Sean 06/16/2011 \r
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This is by far the worst dealership in all 50 states, trust me when I tell you that you do not want to deal with them. I have been been purchasing vehicles for more than 20 years and I have never had a worse experience than the one I had at Browns Nissan in Fairfax. My fiance' purchased a 2011 Rogue from them and they sold her a base model vehicle with zero options for $27,000. When we tried to return it less than 20 minutes after driving it off the lot they refused to take it back. They then acted as if they were doing us a favor by puttting us in an upgraded model for $3000 more. I tried everything in my power to include offering them money, a print certificate for $1500 from true car, which managment lied to me and said they do not accept the certificate. I called 3 different Nissan dealerships to inculde Fairfax Nissan and discovered that they do take the certificate. When I told them what I had discovered they still refused to take the certificate. These clowns wouldn't even deal with us. Both my fiance' and I are military servie members, I have served for almost 20 years and she has served for 12 years. I have been forwarded deployed on two ships to Iraq, Afghanistan and other war torn regions. These sorry sons a bitches didn't even thank us for our service. From the top down they are arrogant, nasty and they WILL screw you over. Do yourself a favor don't get screwed over like we did, stay as far away from this dealership as possible!\r
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