These people are the absolute worst in the area. The owner is a complete jerk. My fiancé called to make the last payment a month before our wedding and the owner told her that no payments had been posted. She responded as anyone would (although she didn't even yell or use foul language) and the owner refused to accept her payment and told us they will not rent to us...after we had already paid them!! My sister also rented from them and had a similar problem (as another reviewer) with the dance floor being completely unusable. Throughout the entire process, the owner and all the staff were rude, unfriendly, and unprofessional.\r
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I just got off the phone with them, as they refuse to talk to my fiancé now, and the owner said she's posted a refund to our debit card but the transaction hasn't showed up and this is day 3. When asked how long it usually takes she responded: ""I don't know, I'm not a credit person."" in a very rude, cold tone. I'm afraid I'm going to have to report them to the BBB and get in touch with an attorney in order to get out money back.\r
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The whole experience has been utterly terrible. We were initially quoted a price for tent + table + chairs + dance floor. They itemized the costs. When we removed the table and chairs, the price did not lower accordingly. The difference was a few hundred dollars higher than it should have been. It appears as if they set the cost at whatever they feel like at the time.\r
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If you want your wedding and/or party to be a disaster, these are your guys. Otherwise, save your bride the stress and look elsewhere.\r
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Update 6-7-11: They short-changed us on the refund. BBB complaint was registered in hopes of receiving the rest of the refund.
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