I needed my alternator replaced and I was quoted a price two times the typical repair costs but since it was a Thursday & I had a weekend road trip planned for the following day I figured it easier just to let them do the work opposed to having the car towed to another shop. Besides Ruell & Shannon seemed knowledgeable and insisted they only used the best replacement parts in addition to their 12 month/12 mile warranty. HUGE MISTAKE...I picked my car up the following morning, got on the road & only made it a few minutes over the MS state line (I-59 North) before my car died on me again...THE EXACT SAME ISSUE!!! I was stranded on the interstate in the blazing heat for over 3 hours and when my car was finally towed back to their shop, instead of honoring the warranty, they blamed this breakdown on a faulty battery cable for which they would charge an additional $300 (including towing) to repair!!! Yes they are nothing less than con artists...STAY AWAY!!!
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