My expereince was not a misunderstanding. Two different tv's and ocassions, twice the same result. DO NOT TAKE YOUR TV OR OTHER ELECTRONICS TO THEM. THEY SUCK. In fact. The technician was bragging (actually screaming) to me ""Did I fix your tv?"" Well I'm actually having problems with the picture now. Why am I not surprised? Be advised people, take your electronics elsewhere. Check Better Business Bureau, be cautious.
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