When I got home from Athena Salon my hair was cut uneven in the back. I called to have it fixed. The receptionist had no clue how to handle the situation. I called back the next day and was told someone would contact me to come in a few days later. I never received a call so I sent an email to the salon. Nobody responded to my email so I called again and asked for the manager. I was not allowed to speak to the manager but got the asst. manager on the phone. I explained the situation and she was not apologetic at all, just made excuses. At this point I asked for a refund so I could go somewhere else for a haircut but she would not agree to that. Very poor customer service and a frustrating experience. I will not go to this salon again and neither should you.
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